Terms of Service
Last Updated: February 18, 2026
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Onboard Exclusive Tours ("OBET", "we", "us", or "our") regarding your use of our website and services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
2. Services Provided
OBET provides luxury transportation and tour services in Cape Town, South Africa, including but not limited to:
- Airport transfers and shuttle services
- Guided tours and excursions
- Private chauffeur services
- Customized tour packages
- Luxury vehicle rentals with driver
3. User Accounts
3.1 Account Creation
To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.
4. Use of Services
4.1 Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Use our services for fraudulent purposes
- Impersonate any person or entity
4.2 Age Requirement
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
5. Intellectual Property
5.1 Our Content
All content on our website, including text, graphics, logos, images, videos, and software, is the property of OBET or its licensors and is protected by copyright, trademark, and other intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. This license does not include any right to:
- Modify, copy, or distribute our content
- Use our content for commercial purposes
- Remove any copyright or proprietary notices
- Transfer or sublicense your rights
6. Payment Terms
6.1 Pricing
All prices are displayed in South African Rand (ZAR) unless otherwise stated. Prices are subject to change without notice. The price applicable to your booking is the price displayed at the time of booking confirmation.
6.2 Payment Methods
We accept various payment methods including credit cards, debit cards, and electronic payment services. Payment processing is handled by secure third-party payment processors.
6.3 Payment Authorization
By providing payment information, you authorize us to charge the applicable fees to your chosen payment method. You represent and warrant that you have the legal right to use the payment method provided.
7. Liability and Disclaimers
7.1 Service Availability
We strive to provide uninterrupted access to our services, but we do not guarantee that our services will be available at all times. We may suspend or discontinue services for maintenance, updates, or other reasons.
7.2 Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
7.3 Limitation of Liability
To the maximum extent permitted by law, OBET shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our services.
7.4 Maximum Liability
Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless OBET, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from your use of our services or violation of these Terms.
9. Third-Party Services
Our services may contain links to third-party websites or services that are not owned or controlled by OBET. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that OBET shall not be responsible or liable for any damage or loss caused by your use of any third-party services.
10. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, government actions, or technical failures.
11. Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
11.2 Jurisdiction
Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Cape Town, South Africa.
11.3 Informal Resolution
Before filing any formal claim, you agree to contact us and attempt to resolve the dispute informally. We will make reasonable efforts to resolve disputes amicably.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.
Your continued use of our services after any modifications constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our services.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
14. Entire Agreement
These Terms, together with our Privacy Policy and Booking Terms, constitute the entire agreement between you and OBET regarding your use of our services and supersede all prior agreements and understandings.
15. Contact Information
If you have any questions about these Terms, please contact us:
Onboard Exclusive Tours (OBET)
Email: info@obetours.co.za
Phone: +27 73 410 7329
Address: Cape Town, South Africa